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View solution in original post. Unless you identify the correct codec and install it yourself, the video will not play properly in Quicktime or the Windows players. VLC has most of the popular codecs built-in, which is why it can play the video. My mov files from my ipad continues to work perfectly. And there's your problem But before we get into why, remember that where video is concerned, the file extension. That's just a container file for the encoded video within.
In order to play that encoded video, you need a player that not only recognizes the file type remember, just a container but also a proper CODEC installed that is capable of decoding the video content within the container.
This was is? Windows Media Player, Quicktime, etc. I'm betting that your iPad hasn't been updated to iOS 11 yet, and this is why videos from it continue to work; they're H. MOV container. HEVC videos are still saved in a. MOV container, but the video within is encoded as H. This new encoding requires that either your media player supports HEVC videos most don't, as of this writing , or that you have a proper CODEC installed as well to handle the decoding.
VLC, in my opinion one of the best media players available, supports these new video files. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook.
For more info on available support options, see this article. I'm betting that your iPad hasn't been updated to iOS 11 yet, and this is why videos from it continue to work; they're H. MOV container. HEVC videos are still saved in a. MOV container, but the video within is encoded as H. This new encoding requires that either your media player supports HEVC videos most don't, as of this writing , or that you have a proper CODEC installed as well to handle the decoding.
VLC, in my opinion one of the best media players available, supports these new video files. I have the same issue, and I agree that Dropbox seems to be the issue. If I copy the. It will play on certain players, but I can't convert it using RealConverter, and Camtasia doesn't like it either. If I copy it from my iphone to google drive and then to my laptop, it plays just fine everywhere. Movie will open in dropbox and play appropriately.
I also just used the suggestion to open it in VLC. My problem comes from trying to put the video in iMovie. The sound is still the only thing that appears. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article.
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